Terms & Conditions

These Terms & Conditions ("Terms") govern your access to and use of Mentoro, an online platform connecting students with instructors offering video-based courses. By creating an account or otherwise using Mentoro, you agree to be bound by these Terms. If you do not agree, please do not use the platform.

Mentoro provides a marketplace where instructors can publish courses and students can purchase and access them. Mentoro facilitates the connection between instructors and students but does not guarantee any specific learning outcome, employment result, or certification value.

You must provide accurate information when creating an account and keep it up to date. Users under 18 should only use Mentoro with the involvement and consent of a parent or guardian. You are responsible for all activity that occurs under your account.

You are responsible for maintaining the confidentiality of your login credentials. Notify us immediately if you suspect unauthorized use of your account.

Instructors retain ownership of the course content they create and upload, and grant Mentoro a license to host, stream, and deliver that content to enrolled students. Instructors are responsible for ensuring their content is original, accurate, and does not infringe on any third party's rights. Instructor earnings are calculated as a revenue share of student purchases and paid out according to the payout terms communicated in the instructor dashboard.

Purchased courses are for your personal, non-commercial use only. You agree not to:

• Share your account or purchased course content with others.
• Download, copy, redistribute, or resell course videos or materials.
• Use the platform for any unlawful purpose or to infringe the rights of others.

Course prices are displayed at checkout and are processed through our third-party payment provider. Refunds are handled according to our Return & Refund Policy.

All course content, along with the Mentoro name, logo, and platform design, is protected by intellectual property law and belongs to Mentoro or its instructors, as applicable. Purchasing a course grants you a limited license to access and view that content for personal learning purposes — it does not transfer any ownership rights.

• Attempting to gain unauthorized access to other accounts or platform systems.
• Uploading malicious code or interfering with the normal operation of the platform.
• Posting false, misleading, or infringing content or reviews.
• Circumventing any access or payment controls on the platform.

Mentoro is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Mentoro is not liable for any indirect, incidental, or consequential damages arising from your use of the platform, including interruptions in service or issues with third-party course content.

We may suspend or terminate accounts that violate these Terms. You may also stop using Mentoro and request account deletion at any time, subject to our Privacy Policy.

These Terms are governed by the laws of the Islamic Republic of Pakistan, without regard to conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of the courts of Islamabad, Pakistan.

We may update these Terms from time to time. Material changes will be reflected by updating the "Last updated" date at the top of this page. Continued use of Mentoro after changes take effect constitutes acceptance of the revised Terms.

For questions about these Terms, contact us at:

Mentoro
DHA, Islamabad, Pakistan
Phone: 00000000